FAQs
Q: What are your store hours?
All hours are EST
Kent Store
Sunday: CLOSED
Monday-Thursday: 10 am-7 pm
Friday-Saturday: 10 am-6 pm
Medina Store
Sunday: CLOSED
Monday-Thursday: 10 am-6 pm
Friday: CLOSED
Saturday: 10 am-4 pm
Q: Where are you located?
A1: Our Kent Store is located in Historic Downtown Kent, Ohio. We are in the downtown business district, on South Water Street between Main St. and Rt 59.
135 South Water Street, Kent, Ohio 44240
330.673.1525
A2: Our Medina Location is seated beautifully in downtown Medina just off the Square.
645 Lafayette Rd, Medina, OH 44256
330.725.8575
Q: Do you give lessons?
A: Most definitely. Click here for more lesson information. For available times and teachers, please call or email our Kent or Medina locations. Contact info for our stores is here.
Q: Can I make an online payment?
A: Please do! You can make payments by logging into your account or creating one here.
Q: Do you rent/rent-to-own instruments?
A: Yes, with easy payment plans and affordable rates. You can even do it without leaving your home! Fill out our rental contract online here, or call us if you have questions.
Q: Do you repair instruments and/or equipment?
A: Sure do. We have only the best repair technicians. What's better is they're on-site! Call us for more information on repairs.
Q: Can I try out your products?
A: Of course - we're one of few stores left that understand how each instrument has its own unique characteristics. If you would like to try something, stop by our store and ask an employee for help. If you purchase our products online and would like more information about return periods, call or email us!
Q: I need equipment for my show/venue. How to I go about that?
A: Our live sound department has an amazing inventory at their disposal with expert sound engineers. We rent equipment and run live sound for shows/venues all over the state. Call in and ask for a quote today!
Q: I want a sound/video system installed in my house/facility. Who do I talk to?
A: We have system design and installation experts on staff to provide evaluations, quotes and pricing on sound and video installs ranging from homes to schools to stadiums! Call in or fill out the form on our "Contact Us" link at the bottom of the page and we'll put you in touch.
